I remember years ago, a fellow coach and trainer, laughed about communication being described as a ‘soft skill’.

There is nothing soft about offering your opinion. Or challenging someone’s behaviour. Or asking for what you want. Or picking up the phone to someone you don’t know. Or inviting someone out. Or speaking up. Or presenting. It’s all communication. And the experience is usually anything but soft.

If you have been doing any of the above lately, pat yourself on the back: you are courageous. You know who you are.