I am gripped by Gordon Ramsay’s new Netflix series, the one that follows him behind the scenes running his vast global empire.  It is a masterclass in leadership.

When we look at public figures, it’s easy to get distracted by the parts we don’t like.  Perhaps you dislike his language.  Perhaps you find him too abrasive.  We often dismiss the whole person if there is one trait we wouldn’t choose ourselves.

But if you watch closely, there are invaluable leadership lessons.

One that stood out to me was his ability to give feedback.

He is public in his praise.  Specific in what’s working.  Clear about standards.  You see him acknowledge beautiful presentation, strong teamwork and attention to detail.  He builds relationships through recognition.

And then, when something needs improving, he is equally specific.

Not an eye roll in sight.
Not a sweeping “not great”.

Precise guidance.

“A little more salt.”
“Faster on the timing.”
“Smaller portion.”

It’s direct.  It’s timely.  And it’s actionable.

In many workplaces, feedback sounds very different.

“How was that?”
“Good.”
“Great job.”

It feels supportive in the moment. But it leaves no room for growth.

Excellence requires specificity.

If we want people to improve, we have to tell them what they did well — and why. We have to be clear about what could be stronger — and how.

That takes attention.
It takes courage.
And it takes care.

Because meaningful feedback is not about criticism.  It’s about belief.

Belief that someone is capable of more.